{"id":684,"date":"2024-10-17T18:22:46","date_gmt":"2024-10-17T16:22:46","guid":{"rendered":"https:\/\/www.frantoioverna.business\/?page_id=684"},"modified":"2024-10-17T18:24:16","modified_gmt":"2024-10-17T16:24:16","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.frantoioverna.business\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_cae442d4 height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center;\">FAQs<\/h1>\n<p><strong>How do I register?<\/strong><br \/>\nYou can register during the purchase process by selecting the \u201cCreate an account?\u201d checkbox in the \u201cCheckout Details\u201d section. You can also register by clicking on LOGIN at the top right of any page and simply providing your email address.<\/p>\n<p><strong>How do I find the items I\u2019m interested in on the site?<\/strong><br \/>\nYou can access our products directly by clicking the link below our logo: \u201cSHOP\u201d.<\/p>\n<p><strong>What if an item is no longer available?<\/strong><br \/>\nIf a specific item is out of stock, we will try to restock it as soon as possible. If that\u2019s not possible, it will no longer be displayed on the website.<\/p>\n<p><strong>Can I have packages delivered to another address?<\/strong><br \/>\nYou can choose the delivery address: your home, your workplace, or a third party. Just specify the desired delivery address when placing the order.<\/p>\n<p><strong>How do I use a promotional code?<\/strong><br \/>\nIf you have a promotional code, enter it in the \u201cPromotional Code\u201d field during checkout under the \u201cpayment method\u201d section, then click \u201cAPPLY COUPON\u201d.<\/p>\n<p><strong>Can I cancel or modify an order?<\/strong><br \/>\nOnce an order is confirmed, it cannot be canceled or modified on the site.<\/p>\n<p><strong>What if I have questions that are not in the FAQ section?<\/strong><br \/>\nContact us using the contact form on the \u201cContact\u201d page.<\/p>\n<p><strong>How can I change payment methods and shipping address?<\/strong><br \/>\nYou can select the payment method when placing the order. To change the shipping address, access your personal area and go to \u201cADDRESSES\u201d.<\/p>\n<p><strong>Can I get an invoice for my order?<\/strong><br \/>\nWe include the receipt in the package unless it\u2019s indicated as a gift; in that case, it will be sent via email.<\/p>\n<p><strong>What are the general sales conditions?<\/strong><br \/>\nTo view all our general sales conditions, click here.<\/p>\n<p><strong>What are the shipping times?<\/strong><br \/>\nFrantoio Verna strives to ship as quickly as possible; delivery times are 24\/48 hours for Italy and 72 hours for the islands (Sardinia, Sicily, and minor islands). 5-7 days for EU Countries.<\/p>\n<p><strong>Where can I find my order number?<\/strong><br \/>\nYou can find your order number in the email we sent confirming receipt of your order. You can also find it in your personal area under \u201cORDERS\u201d.<\/p>\n<p><strong>Can I check the status of my order or shipment?<\/strong><br \/>\nYou can check the order status by accessing your personal page.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"FAQs How do I register? You can register during the purchase process by selecting the \u201cCreate an account?\u201d checkbox in the \u201cCheckout Details\u201d section. You can also register by clicking on LOGIN at the top right of any page and simply providing your email address. How do I find the items I\u2019m interested in on...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-684","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | Frantoio Oleario Verna<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.frantoioverna.business\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions | Frantoio Oleario Verna\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.frantoioverna.business\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Frantoio Oleario Verna\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FrantoioVerna\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-17T16:24:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.frantoioverna.business\/wp-content\/uploads\/2023\/12\/Verna-1200x630-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/frequently-asked-questions\\\/\",\"url\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/frequently-asked-questions\\\/\",\"name\":\"Frequently Asked Questions | Frantoio Oleario Verna\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/#website\"},\"datePublished\":\"2024-10-17T16:22:46+00:00\",\"dateModified\":\"2024-10-17T16:24:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/frequently-asked-questions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/frequently-asked-questions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/frequently-asked-questions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.frantoioverna.business\\\/en\\\/\",\"name\":\"Frantoio Oleario Verna\",\"description\":\"Olio Extravergine di Oliva d'Abruzzo. 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